Terms and Conditions yes918 — Platform Usage Guide

These Terms and Conditions ("Terms") govern the use of the yes918 digital entertainment platform, including the official website, mobile app, and all services provided by yes918 ("Platform"). These Terms take effect from the date you first register an account or access the Platform.

Yes918 reserves the right to update or amend these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the Platform following any amendments constitutes your acceptance of the updated terms.

In these Terms, "we", "yes918", and "Platform" refer to the operator of the yes918 website and all related entities. "You" and "player" refer to any individual who registers for or uses the Platform.

To be eligible to register and use the yes918 Platform, you must meet all of the following eligibility requirements:

• Age 18 years and above at the time of registration. yes918 does not accept registrations from underage individuals under any circumstances.
• Acting in your own personal capacity and not on behalf of any third party or as an agent.
• Not required by any local, state, or federal law to refrain from gambling or using an online gambling platform.
• Never been diagnosed or treated for gambling addiction, or currently enrolled in a gambling addiction recovery programme.
• Registering only one account. Multiple account registrations by a single individual are strictly prohibited.
• Providing accurate, complete, and up-to-date information during the registration process.

Yes918 reserves the right to verify your eligibility at any time through an identity verification (KYC) process. Failure to provide the requested verification documents within the specified timeframe may result in your account being suspended or closed.

Each player is only permitted to hold one yes918 account only. This includes accounts registered under different names, different email addresses, or different phone numbers. Registering multiple accounts is a serious violation of these Terms and may result in the closure of all associated accounts and freezing of funds.

During registration, you are required to provide the following information accurately and truthfully:

• Full name as per your identity card or passport
• Valid date of birth
• An active Malaysian mobile number
• A valid and accessible email address
• Bank account or e-wallet details for withdrawal purposes

You are fully responsible for ensuring that the name of your bank account or e-wallet holder registered with us matches the name on your yes918 account. Withdrawals will only be processed to accounts held in your own name.

The confidentiality of your account password is entirely your responsibility. yes918 will never request your password through any communication channel. If you suspect your account has been compromised, contact our support team immediately.

Yes918 provides a variety of convenient and secure deposit methods for players in Malaysia. All deposit transactions are processed in Malaysian Ringgit (MYR) with no additional charges from yes918.

• All deposits must come from an account registered in your own name. Deposits from third parties are not accepted and will be returned.
• Yes918 does not cover any costs or charges imposed by your bank or e-wallet provider.
• If your deposit has not been credited within the expected time, please contact our customer support with proof of transaction.
• Yes918 reserves the right to request additional verification for deposits exceeding a certain amount as a security measure.

Yes918 is committed to processing all valid withdrawals promptly and efficiently. Withdrawals will only be processed to a bank account or e-wallet registered under the same name as your yes918 account.

• The minimum withdrawal limit is MYR 50 for bank transfers and e-wallets.
• Standard withdrawal processing time is between 15 minutes to 3 hours during normal operating hours.
• Withdrawals submitted after 11 PM may be processed the following day.
• Full identity verification (KYC) is required before your first withdrawal is approved. This is a standard procedure to protect the security of your account.
• Any bonus funds that have not met the wagering (rollover) requirements cannot be withdrawn until those requirements are fully satisfied.
• Yes918 reserves the right to place a hold on withdrawals and request additional documentation if suspicious activity is detected on an account.
• In the event of proven fraud or a breach of these Terms, yes918 reserves the right to cancel withdrawals and freeze the account balance.

Yes918 offers a wide range of attractive bonuses and promotions for new and loyal players. Each bonus is subject to specific wagering (rollover) requirements that must be met before bonus funds can be withdrawn.

• Welcome bonuses and current promotions may only be claimed once unless otherwise stated in the relevant promotion terms.
• The wagering requirements for each bonus are clearly stated on the promotions page. Please read the specific terms of each offer before accepting it.
• Bonuses cannot be transferred between accounts or directly exchanged for cash.
• Yes918 reserves the right to void any bonus obtained through illegitimate means, including the use of multiple accounts or promotion abuse.
• Expiry date for all bonuses. Bonuses not used within the specified period will expire automatically.
• Yes918 reserves the right to modify, suspend, or terminate any promotion at any time with or without prior notice.
• Any attempt to abuse the bonus system or manipulate promotions will result in cancellation of all bonuses and account closure.

All games offered at yes918 use Random Number Generator (RNG) technology that has been certified and independently audited by qualified third parties. This ensures every game outcome is random, fair, and cannot be manipulated by any party, including yes918 itself.

• The outcome of all games is final and not subject to appeal except in cases of proven technical failure affecting the integrity of the game.
• In the event of a technical disruption during an active game, yes918 will resolve any disputes based on accurate server records.
• The use of automation software, bots, or any third-party tools to play is strictly prohibited and may result in account closure and freezing of funds.
• Yes918 reserves the right to void any bets placed during technical disruptions or display errors on the interface.
• The minimum and maximum betting limits for each game are clearly displayed within the game interface.

Yes918 is committed to maintaining a safe, fair, and enjoyable gaming environment for all players. As such, the following conduct is strictly prohibited on the yes918 Platform:

• Any form of fraud, collusion with other players, or attempts to manipulate game outcomes.
• Use of abusive, offensive, or threatening language toward other players or yes918 staff.
• Attempting to exploit software errors or technical bugs for personal gain.
• Money laundering activities or use of the Platform for any unlawful financial purpose.
• Registering an account using a false identity or information borrowed from another person.
• Any action that threatens the security of the system or other users' data.

Yes918 reserves the right to take immediate action against any account suspected of violating these Terms, including instant suspension and a thorough investigation before a final decision is made.

Your account security is yes918's top priority. Our platform uses 256-bit SSL encryption to protect all data transmitted between your device and yes918's servers. In addition, two-factor authentication (2FA) is available and strongly encouraged for all accounts.

• You are solely responsible for maintaining the confidentiality of your password and account login credentials.
• Never share your account credentials with anyone, including family members or friends.
• Yes918 will never ask for your password via email, text message, or Live Chat.
• If you suspect unauthorized access to your account, change your password immediately and contact our customer support.
• Yes918 collects and processes your personal data in accordance with our Privacy Policy, which can be found at Privacy Policy page.

You may close your yes918 account at any time by contacting our customer support team. Prior to closure, all eligible balances will be processed for withdrawal once the KYC process is completed.

Yes918 reserves the right to suspend or close your account without prior notice under the following circumstances:

• Violation of any part of these Terms and Conditions
• Suspected fraud, money laundering, or other illegal activity
• Providing false information during registration or the KYC process
• Multiple account registrations by the same individual
• Use of unauthorized software or methods to play
• Requests from relevant legal authorities

In the event of account closure due to a breach of these Terms, yes918 reserves the right to withhold any account balance associated with the violating activity pending the outcome of an investigation.

To the extent permitted by applicable law, yes918 is not liable for any indirect, consequential, or incidental losses, including loss of profits arising from the use of or inability to use the Platform.

• Yes918 does not guarantee that the Platform will always be available without interruption, free from errors, or protected against all security threats.
• Yes918 is not liable for any losses arising from Internet disruptions, user device failures, or circumstances beyond our control.
• Players participate at their own personal risk. yes918 does not guarantee wins and is not responsible for game outcomes.
• In the event of a technical failure affecting the integrity of a game, yes918's maximum liability is limited to the amount wagered in that session.

Yes918 reserves the right to amend, modify, or update these Terms and Conditions at any time. The latest version of the Terms will always be available on our official website with a clearly indicated update date.

Material amendments will be communicated to players via their registered email or in-Platform notification at least 7 days before the changes take effect, except in urgent circumstances requiring immediate implementation.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any disputes arising in connection with these Terms shall be resolved through a mutually agreed arbitration process.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be reinterpreted to the minimum extent necessary to make it valid, and all remaining provisions of these Terms will continue in full force and effect.